MAC PRO 2017 UPDATE UPDATE

And part of it is awareness that a relaxed approach to exchanges and refunds gives customers a good reason to buy from an Apple Store rather than elsewhere.Īs always when you’re essentially seeking a favor, the best approach is to be friendly and ask whether they can give you a break. Part of the rationale is that frontline sales staff are closest to customers, so best-placed to make a judgement about what seems fair and reasonable in the circumstances. When they want to swap out a machine that is just a little way outside the 14-day window, we’re told that managers tend to ok it. Officially, no, but you may well get lucky.Īpple Store staff tell us that they have fairly broad discretion to do what they believe to be the right thing for the customer. You can return your machine anytime within that 14-day window without even having to give a reason.īut what if it was 15 days? Or 20? Or 30? Well, that’s when things get tricky. That’s the period of Apple’s ‘no questions asked’ refund or exchange policy. The answer, as in many things, is ‘it depends.’įirst, if you bought the machine from an Apple Store no more than 14 days ago, you’re in luck. The question is, will Apple let you exchange it for the 2018 one … ?

Which would be annoying, to say the least, if you’ve recently bought the 2017 model. It was clear that it would need to support the latest Intel processors at some point, but nobody knew the launch date.

MAC PRO 2017 UPDATE UPDATE

Apple managed to keep the lid on its plans to update the MacBook Pro yesterday.

Mac pro 2017 update